Shipping, Returns & Policies

Free Shipping Promotion

Free shipping is valid on orders of $25 or more, before tax and shipping charges are applied. Eligible customers must select this option during checkout in order to receive free shipping. Offer is good for the order’s ship-to address in the contiguous US. Offer is subject to change without notice.

Shipping Policy

Orders are normally shipped within 2 business days. Orders received in the morning will generally ship that afternoon, and orders received in the afternoon will generally ship the following day. Slight delays may occur during our busiest seasons: April (Earth Day), July-September (back to school), and November-December (winter holidays.) We encourage you to place your order as early as possible during these times.

Return Policy

If, for any reason, you are unhappy with your purchase from or, we will gladly accept returns on any new, unused items within 90 days of purchase. Once an item has been used or washed, it is no longer considered new.

To return your unused items, simply contact us by telephone, email, or through our contact form , and we will assist you through the return process. For items returned within the contiguous US, we will provide a pre-paid shipping label.

Our return address is:

Obentec, Inc. - Returns
1214 Fair Avenue
Santa Cruz, CA 95060


All Obentec products carry a 1-year manufacturer's warranty. During the warranty period we will replace any faulty parts. The warranty period begins on the date of purchase. This warranty assumes “normal” use.